News

02

October

New Client Area Features - Apps Management

02 October 2015 Hosting 0 1857

The new client area at getsimple.net is more powerful than ever, giving you total control over installing and managing your apps. Last time we took a look at Hosting Account Management in the new client area. This time we're digging into app management. 

App Installation

installation apps list

When you first sign up for hosting service, or when placing an order for new hosting service, you’ll be present with the option of installing the app of your choice. Choose from popular apps for your site such as Joomla, Wordpress, Magento, Drupal and more. Simply choose your app of from the list when placing your order and your app will be automatically installed and waiting for you when your order is fulfilled.

App Management

app management

Once installed, you can easily manage your apps by visiting your services page, clicking on your hosting service and then on the Applications link. From here you’ll be presented with a list of your applications installed under this hosting account for you to manage.

Install New Apps, edit existing Apps, Create and Manage App Backups

Apps Management

You can easily install new apps of your choice, selecting from dozens of apps. You can edit the details of your other installed apps, and manage or take new backups of your app(s) by simply clicking on the associated link.

Install New Hosting Apps

As you can see, the client area has a come a long way in terms of making available to you easy and straightforward management of your apps. The new client area apps management interface is available in the client area for all of our shared hosting services including: The Simple Starter Plan, The Simple Hosting Plan, Business Hosting Plan, all of our Joomla Hosting Plans, Wordpress Hosting Plans and, of course, our App Hosting Plans

Next time we will take a deeper look into the power of using sub-accounts with granular permissions to enable others, like employees, to access and mange only the account services you want them to have access to manage.

28

September

New Client Area Features - Hosting Account Management

28 September 2015 Hosting 0 2606

Our new client area includes several new features which make managing your hosting service even easier than before. Last time we looked at UI/UX Improvements to the client area. This time we’re taking a look at new hosting account management features.

One of the new features of the client area is really a set of features that places most all of the aspects of your cPanel hosting service right at your finger tips–allowing you access to cPanel functions from behind one login.

Quick Access to cPanel Account Functions

new cpanel hoating service management features

 

You can now access and manage most everything you need to access by simply logging into your getsimple.net client area. Just click through to your services and you’ll see a list of everything you can do. From the client area, you have now have direct access to a list of tools from which to manage your hosting service:

  • Installed Apps
  • Email Accounts and services
  • FTP Accounts
  • MySQL Databases
  • Cron Jobs
  • Subdomains, Addon Domains, Domain Redirects, Domain Aliases
  • View Metrics/Stats
  • SSL Certs
  • Backups
  • Files/Folders
  • SSH Access

You can even login to Webmail, phpMyAdmin, or anything else you need to get at by clicking on cPanel to gain direct login into your cPanel account.

Unban IP Addresses

unban IP addresses from firewall

One of the things we receive the most support requests for is unblocking IP addresses after too many invalid login attempts into mail, ftp, cpanel, etc. have blocked one of your IP addresses in our firewall. You can now easily unban your IP address from within your account at getsimple.net.

Simply navigate to your services page for the hosting service in question, and click on “Unban IP Address”. The client area will automatically recognize your IP and give you the option to unban it or you can enter a different IP (like your client) to unban it. No more need to send it a request to unban your IPs.

We hope you enjoy the ease of use these hosting account management features provide in the new client area. Next time we’ll be taking a look at how App management has been made available in the new client area and in ordering.

25

September

The Silver Bullet in Hosting

25 September 2015 News 0 1318

There was a day long ago when building a website hosting business was easy–well at least easier. Someone could get a server or two at The Planet, or some other server lease provider, setup standard bronze, silver, and gold plans, a reseller plan, and be well on the way to middle-man hoster bliss.

One could find a niche, like “WordPress Hosting” or “Joomla Hosting” and effectively market themselves as a “Professional” fill-in-the-blank provider of fill-in-the-blank hosting and do so legitimately by offering a hosting platform setup specifically for that niche because there were distinguishing markers for your niche. Offering suPHP to help ensure file permission security, or eaccelator for speed, or more recently web server variants like litespeed or nginx, or varnish cache–all for promised speed improvements that delivered. Anything you could do to distinguish yourself from the zombie megahosts that offered no such enhancements (only race-to-the-bottom pricing) would certainly help you stand out.

Next came the advent of “the cloud”, which no one knew exactly what it was, but everyone had to have it. There was a rush to hop onto public clouds, create private clouds, claim the qualities of their offerings (elastic, self-healing, auto-failover, auto-scaling, etc. etc) as legitimate–only so they could dismiss the offerings of others. No doubt, there are benefits to each feature, but while waiting for the dust to settle from that debate, in came SSDs in mass offering performance boots like never before seen.

All of these things, either by themselves, or in concert, worked together to provide a silver bullet sort of offering to help one succeed as a provider. They were distinctives that helped one shine and could be marketed effectively to an audience even in the overly saturated hosting market. But certainly, this is no longer the case.

There’s no silver bullet in the hosting industry. There’s no set of features, platforms or niche-focused attributes that can help one get ahead, let alone get started as a hoster in today’s market. Almost anyone with a little technical know how, and a small network of relationships to sell to, can now go out and set up hosting for potential clients on any number of environments (aws, softlayer, stormondemand, rackspace, singlehop, leaseweb, cloud.net). It’s fairly easy to install a billing solution like hostbill or whmcs, and pay to get a nifty hosting theme customized on one's WordPress installation to deliver a diverse, world-wide network that scales with a budget as a descent start on a new hosting business. But, in a massive sea of over-saturation, there’s no combination of features that matters against the backdrop of noise out there–at least not one that will be heard.

Service still matters. In fact, standing out, if a host like us ever hopes to do so, will only happen through, not good, but great service delivered to a growing client base of avid clients who love our service enough to tell others about their experience. SEO helps–good content and a social media marketing all certainly can work together to help tell our story to potentially new customers. But, if as a new customer, you arrive at our service only to find that your measure of us doesn’t meet all the hype, you’re not going to stick around and you’re likely to tell others not to come our way.

Service is a two-way street: drive away potential clientele through poorly executed attempts at service or bring in new customers by providing great services worth talking about to others. We’ve always aimed for the latter.

As our fully satisfied customer, you’ve always been our silver bullet. We’ll continue to excel by offering great services that you can trust so you can get back to doing what makes your business great.

Thank you for your business. We’re more than grateful for you and hope to continue to grow in our gratitude as you help tell our story to others.

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