
Simple Source Solutions is proud to present www.vinings.org, a new website for the Vinings Historic Preservation Society in Vinings, Georgia. The VHPS needed a new website to not only beautifully represent Historic Vinings, but moreover it needed to function as a resource to the valuable members and community events, such as the Vinings Tour of Homes, that support their efforts. So, amongst all the sophistication, you're sure to notice image slideshows, event registration, online membership sign-up and renewals, secure pages for transactions, and fresh new copy to accompany their expanded brand.
There's plenty going on behind the scenes on their site. For much of the site's functionality we have made good use of the powerful component civiCRM. Now the VHPS has more available to it's organization than mere credit card transactions. They have a whole suite of tools at their disposal, sending out membership renewal reminders, managing member info, sending out event information, and plenty more supporting their efforts.
The VHPS stays pretty busy with their mission and efforts–leaving little time to fool around with a website. So, when it comes time for site updates, they've chosen to utilize our time and expertise in keeping their site up to date with both our Content Concierge and Addon Maintenance Services. Our website maintenance services help keep many of our customers' sites current.
If you haven't seen what Historic Vinings has to offer, please do check out the VHPS. They have been a pleasure to design for and we look forward to supporting them well into the future.
Earlier today, I received a phone call from a designer friend concerning a new client of ours. Our new client is having problems with their old web developer. Essentially it boils down to this: their old developer deleted their website and their hosting account which was also linked to their domain name registration. I hear about this sort of thing all of the time.
- Designer or developer gets mad at customer for whatever reason
- Designer or developer in turn deals harshly with customer
- Customer reacts in turn to designer or developer
- Designer or developer retaliates by deleting customer's website
It's just not pretty or professional (not to mention ethical).
Here's a little tip for you if you are in the web services industry: NEVER delete your customers website! It's sad that anyone needs to even discuss this.
Your customers come to you in the first place because they see you as the expert and are trusting you to take care of their online needs.
If the customer hasn't paid you, then suspend their hosting account. If you're upset with them, zip up their site and database files and send them on their merry way. Allow them to transfer their domain.
Your existing customers won't be left wondering what will happen to them if you get mad at them. AND, sure you will be doing something that will preserve and extend your good name, but more importantly you will be doing what is right.
